TERMS & CONDITIONS - DELIVERY POLICY
 

Delivery Policy

Please ensure the correct address details are provided for the intended recipient and contact details in the event of any delivery problems. Ron - Fleur  cannot be held responsible for orders being delayed by incomplete or incorrect information.

Should the recipient not be home we will attempt to deliver to a neighbour or post a card through the letterbox informing them that a delivery has been attempted. Please ensure the correct address is provided for the recipient.

Please note that flowers are delivered by our florist, together with all gifts purchased by our company.


Flowers

Same Day Delivery from Mon to Fri - Order before 12pm

Same Day Delivery is normally possible on all orders from Monday to Saturday .

Orders received after 12to pm ( which include same day delievry)  we will try for same day  if not it will be the next  day. If the address provided is a work address, please indicate the times the recipient will be available at that address or if a private address, when we are likely to find the recipient at home.

If a timed delivery is critical we may be able arrange this for you , please call one of our customer service consultants on (+356) 21 450 489 or 9949 6766


Subsitution Policy

Images found on our  site are used as guides only and may not be exactly the same as the final product.
Ron - Fleur  reserve the right to make fair and reasonable substitutions according to the practical availability of items and containers.